HELP CENTRE

Support

Find the right starting point for your application, licence or installation.

STEP 01

Choose an application

The information below covers purchasing, licensing, downloading and installation.

Common topics

OFFICIAL HELP
01

Licence activation

Enter the key supplied after purchase in the relevant application. TRINITY PDF allows 1 device and TRINITY JARDINAGE up to 3 activations.

02

Download

Official Windows or Android files are offered on the secure page displayed after payment confirmation.

03

Payment issue

TRINITY payments are processed by Paddle. Use the email address used for the purchase when requesting assistance.

04

Installation issue

For TRINITY PDF, download the Windows EXE or ZIP. For Jardinage, download the official Android APK and allow installation if Android asks.

FREQUENTLY ASKED QUESTIONS

FAQ

Where can I download TRINITY JARDINAGE?

After a confirmed payment, the delivery page displays the licence and the official Android APK download. Copy and retain your key as soon as it appears.

Where can I download TRINITY PDF?

After a confirmed payment, the delivery page displays the licence and official Windows downloads as an EXE and portable ZIP. Copy and retain your key as soon as it appears.

What if I closed the delivery page?

Check your recent browser history or contact support using the email address supplied to Paddle. Never send your licence key in a public message.

Are payments active?

Yes. TRINITY JARDINAGE is available for €6.99 and TRINITY PDF for €7.99, both as one-time purchases without a subscription.

How do I contact support?

Email trinitylabshq@gmail.com and include the product and the address used for the purchase.

CONTACT

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Official support can help with a purchase, licence, download or activation.

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